Shipping, Return & Refund Policy

Shipping Policy

We will ship the item within 3 business days after receiving the order and payment in case of prepaid order. The transit policy will depend on the logistics partner and we don't have any responsibility in case of delay in transit due to unavoidable circumstances.  The customer will get the AWB not generated by the logistic partner and will be trackable within 24 hours in most cases. Customers can contact the shipping agency for any clarification regarding the delivery. Non-delivery policy is laid below under the Return and Refund Policy.

The following returns policy applies to all items sold on SAAJ BOUTIQUE.

SAAJ BOUTIQUE offers 7 days return window to items not marked as non-returnable.

Saaj Boutique ( may, but are under no obligation to, honor requests for refunds for the following reasons:

Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;

Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check item details or pictures ( in the form of video overviews, demo links, product samples, screenshots) of each type of product offered before making a purchase.

If your purchase meets the above conditions, return it. It’s easy! You may return it with your original sales receipt, the gift receipt or original packing slip. We will happily exchange the item or refund your full purchase price.

An item not marked as non-returnable on the product detail page is eligible for return within the applicable return window if it fulfills one or more of the following conditions:

– Was in a physically damaged condition at the time of delivery

– Has one or more parts of accessories missing

– Does not match with what was ordered. (It will differ case to case basis)

Items must be returned in the original manufacturer's packaging.

A note to our visitors

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